HOW SHOULD I TAKE CARE OF MY BRACELET?
Do keep your bracelets in room temperature and away from direct sunlight. When not in use, please store it in the box provided to prevent unwanted oxidation and tarnishing.
CAN I WEAR IT FOR WATER ACTIVITY?
We highly recommend you not to wear it underwater or during bath time. This is to prevent them from being oxidized or tarnished. However, if your bracelet gets wet, just remember to dry it before further usage or storage.
CAN I CANCEL MY ORDER AFTER IT IS PLACED?
Unfortunately, all orders that are placed and paid cannot be cancelled.
CAN I CHANGE THE SIZE OF THE ITEM ONCE THE ORDER HAS BEEN PLACED?
Please contact our customer service through Facebook or Instagram for the change of size before we deliver to you. If your order has been processed, we cannot change the size for you. If your order haven been processed, we can still change it for you.
DOES ENBRAZE HAS A PHYSICAL STORE?
No, we currently do not have any Enbraze physical stores as our operation is mainly through online. However, we are seeking for more retailers to bring better conveniences to everyone in the future. Please stay with us for more cool updates.
WHAT ARE THE PAYMENT METHODS AVAILABLE ?
At the moment, we only accept:
1.) Bank Transfer / Online Transfer (For Malaysian)
2.) PayPal (For international)
DO YOU PROVIDE NEW CUSTOMIZATION?
Yes, we do provide customization of new design just for you within our capabilities. Please contact our team through Facebook or Instagram for more information about the customization process.
ARE YOU OPEN FOR COLLABORATION?
Yes, we are always seeking for individuals or brands to work with. If you are interested or have any opportunities that you would like to share, please message or drop us an email at firstname.lastname@example.org.We will reply you as soon as possible!